Workforce Development (WFD)

The contractor shall provide Human Resource (HR) specialist support services to perform analytical and technical services to the NSWCPD HR Division. Typical areas requiring support include: Labor & Employee Relations, Staffing, Classification, Student Outreach and Recruitment, Workforce Development, Human Resource and Information Systems (HRIS). The contractor shall support the NSWCPD HR office by reviewing and providing recommendations resubject to approval by the Government on regulations, policies, and practices under Title 5, United States Code, and other statutes and legal authorities as applicable to provide informational support to officials, supervisors, and employees as they relate to the HR management principles.

The contractor shall provide HR support services to NSWCPD’s Workforce Development Branch located in the HR Office. The contractor shall support the office by providing workforce development experience and analysis; delivering comprehensive instructional training to the workforce; and identifying forward lines of career movement/growth. This includes support and assisting with the design, development and delivery of training curriculums/programs/classes that are not based on Commercial Off The Shelf (COTS) requirements. The trainings are structured based on Government identified needs; providing or facilitating the delivery of instruction; and providing materials, equipment, logistics, and administrative processes as required to meet the needs of the NSWCPD workforce. These functions shall be performed in conjunction with NSWCPD’s Workforce Development (WFD) Office, or assigned designee to determine program offerings, delivery methods, scope, locations, and purpose of instruction.

3.1.3.2 The contractor shall monitor all mandatory training requirements, report on delinquent statuses, and update all systems. The contractor shall provide support to the Academic Program Manager, the NSWCPD’s Mentoring Program, Branch Chief, and other NSWCPD personnel who have duties to assess future workforce development strategies. The contractor shall provide support for strategic planning, workforce shaping, data gathering, special projects, and quality meetings. Assist with the acquisition and support of commercially available training which will meet the organizational needs. The contractor shall provide support in an annual organizational workforce development needs assessment to feed Government prioritization and resourcing by analyzing key organizational inputs such as Employees’ Individual Development Plans (IDPs), Business Plan inputs, customer needs, environmental trends, and overall organizational strategies to identify themes, trends, and demand for various training and educational programs. Provide programmatic support of Government Led Training including but not limited to Defense Acquisition University (DAU) and Cyber Security Workforce courses.

 The contractor shall support and assist with facilitating and delivering Onboarding material as needed. This tasking includes support that is required prior to, during, and after each Onboarding as identified in process document CR-1016-OB-FM-0017. The contractor shall assist with providing document control for all Onboarding processes and forms. The contractor shall assist with providing technical support of the audio visual and communication capability in support of the Onboarding Program and NSWCPD training courses offerings. The contractor shall demonstrate continuous effort to improve operations, streamline work processes, and work cooperatively and jointly with Government and other contract personnel to provide quality customer service. The contractor shall support and assist with the coordination of other HR functions and higher agency levels and analyze particularly sensitive problems and issues.

  The contractor shall assist with the review, analysis, and evaluating of training courses to determine their overall quality and effectiveness. The contractor shall assist with the assessment of the strengths and weaknesses of various methods for performance and job-based training/learning, such as, classroom, web, broadcast, or on-the-job training. The contractor shall support and assist with the assessment of the procedures, methods and results of job task analyses and their utility for the development of instructional programs. The contractor shall make recommendations to Workforce Development or designee on adopting, modifying, or discontinuing various types of instructional methods and approaches to using the most effective state-of- the-art training technologies and for course revisions to both the content and student binders/learning materials.

  The contractor shall provide support in updating training records for NSWCPD personnel. The contractor shall review, validate, and process training invoices as needed. The contractor shall determine ERP web-based training requirements by analyzing information from the NSWCPD user management point of contact. The contractor shall utilize the Office of Personnel Management (OPM) Subject Area Identification (SAID) Family Desk Guide numbers for each course offering. The contractor shall perform coordinating of instructors, facilities, and course activities related to any Workforce Development courses. The contractor shall perform market research on course availability and analyze course content. The contractor shall work with technical POC in the codes to review requirements prior to purchase of any requested training. The contractor shall provide support in configuring room requirements for specific training courses.

  The contractor shall provide support in developing/updating course curriculum to include facilitation guides, student guide, power point presentation, and other necessary resources to support the class. The contractor shall provide support with reviewing and analyzing curriculum for improvements and update course materials as needed. The contractor shall recommend feedback and suggestions for areas of improvement to Government led facilitators and instructors and provide executive level coaching to Government led facilitators and instructors. The contractor shall offer support with designing training courses to be delivered via audio/visual recording. Audio/visual recorded training courses shall be compliant with Section 508 of the Rehabilitation Act of 1973.